Privacy Policy

For IDEATE STUDIOS (PTY) LTD

Effective Date: 15 May 2026

1. Introduction

IDEATE STUDIOS (PTY) LTD (“Ideate”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information in accordance with applicable privacy and data protection laws, including the Protection of Personal Information Act (“POPIA”), and where applicable, international privacy laws.

This Privacy Policy explains how we collect, use, store, disclose, and protect your personal information when you use our website and services.

2. Company Information

IDEATE STUDIOS (PTY) LTD
Registration Number: 2013 / 120848 / 07
VAT Number: 4150274183
Address: 205 Springbok Street, Weirda Park, Centurion, South Africa
Email: support@ideatestudios.com

3. Information We Collect

We may collect and process the following information:

Information You Provide

  • Full names

  • Email addresses

  • Phone numbers

  • Company names

  • Information submitted through contact forms

  • Marketing preferences

  • Any additional information voluntarily submitted to us

Automatically Collected Information

  • IP address

  • Browser type and device information

  • Website usage information

  • Cookies and tracking data

  • Analytics and behavioural information

Third-Party Data Collection Tools

We may use third-party tools and platforms including:

  • Google Analytics

  • Meta Pixel

  • HubSpot

  • Tolstoy

  • Embedded video platforms and media services

These services may collect data in accordance with their own privacy policies.

4. How We Use Your Information

We may use your information to:

  • Respond to enquiries

  • Provide brand advisory services

  • Improve website functionality and user experience

  • Send newsletters or marketing communications

  • Analyse website traffic and engagement

  • Maintain security and prevent fraud

  • Comply with legal obligations

  • Conduct business operations and reporting

5. Marketing Communications

By submitting your information through our website, you may consent to receiving marketing or promotional communications from us.

You may unsubscribe or opt out at any time by:

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Improve website functionality

  • Analyse visitor behaviour

  • Personalise content and advertising

  • Support remarketing and advertising campaigns

By using the website, you consent to the use of cookies unless disabled through your browser settings.

Users may disable cookies through their browser settings, although certain functionality may be affected.

7. International Users

Because our services may be accessed internationally, your information may be transferred to, processed, or stored in countries outside South Africa.

By using the website, you consent to such transfers where legally permitted.

8. Data Security

We implement reasonable technical and organisational measures to protect your personal information against:

  • Unauthorised access

  • Loss

  • Misuse

  • Alteration

  • Disclosure

However, no online system or transmission method can be guaranteed to be completely secure.

9. Retention of Information

We retain personal information only for as long as reasonably necessary:

  • To fulfil the purpose for which it was collected

  • To comply with legal obligations

  • To resolve disputes

  • To enforce agreements

10. Your Rights

Subject to applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Object to processing

  • Withdraw consent

  • Lodge complaints with relevant regulatory authorities

Requests may be submitted to support@ideatestudios.com.

11. AI and Digital Advisory Disclaimer

Ideate may provide services, workshops, consulting, automation systems, or training involving artificial intelligence (“AI”), including PromptAI-related services.

AI-generated outputs:

  • May contain inaccuracies or incomplete information

  • Should not be treated as legal, financial, medical, or professional advice

  • Must be independently reviewed and verified by users before reliance or implementation

IDEATE STUDIOS (PTY) LTD accepts no liability for decisions, losses, damages, or outcomes arising from reliance on AI-generated outputs, recommendations, or training materials.

12. Intellectual Property

All website content, frameworks, training materials, strategies, graphics, branding systems, methodologies, videos, copy, and intellectual property remain the exclusive property of IDEATE STUDIOS (PTY) LTD unless otherwise agreed in writing.

No content may be copied, reproduced, distributed, adapted, sold, or exploited without prior written consent.

13. Portfolio and Client Work

Unless specifically restricted through a signed Non-Disclosure Agreement (“NDA”) or written agreement, Ideate reserves the right to showcase completed work, campaigns, projects, and creative outputs within its portfolio, marketing materials, presentations, and case studies.

14. Third-Party Links

Our website may contain links to external websites or embedded third-party content. We are not responsible for the privacy practices, content, or security of third-party websites.

15. Limitation of Liability

To the fullest extent permitted by law, IDEATE STUDIOS (PTY) LTD shall not be liable for:

  • Indirect or consequential damages

  • Loss of profits or business opportunities

  • Website interruptions or downtime

  • Errors or inaccuracies on the website

  • Reliance placed on website content or AI-generated materials

Use of the website is entirely at the user’s own risk.

16. Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of the South Africa.

Any disputes arising from this policy shall fall under the jurisdiction of South African courts.

17. Updates to This Policy

We reserve the right to modify this Privacy Policy at any time without prior notice. Updates will be posted on this page with the revised effective date.